Booking Terms

Please head to our official website ipohsecrets.com for full T&C, Cancellation, Refund, and Privacy Policy.

 

FARES AND PRICES

All fares and prices quoted are subject to availability. Prices are subject to change until full payment received and voucher(s) issued.

Price quoted excludes booking fee but include all government taxes unless we advises otherwise.

YOUR VOUCHER AND DEPARTURE POINT

Please present your voucher when you meet with our staff or representative.

Tour departure/pickup/meeting point shown in the description of the tour and stated on your booking confirmation. We can not be held responsible for clients showing up late for their tours without notifying us beforehand.

AVAILABILITY

The travel products and services sold through this site are subject to availability and can be withdrawn without notice unless tour is confirmed when full payment is received.

IMPORTANT

We request that you check the dates on your voucher and to contact us immediately if these are not correct.

CANCELLATION POLICY

- Booking Fee is Non-Refundable
- Cancellations more than 2 Weeks in advance: 35% Administration Fees
- Cancellation between 2 Weeks and 48 hours before departure date: 50% of the total amount
- Cancellation less than 48 Hours before departure date or no show: No Refund
- Tickets for Events or Attractions: Non-Refundable
- Airport, Limousine or Coach, Transfer Services:
  ~ 2 Weeks in advance: Penalty of 50%
  ~ Within 2 Weeks: 
Non-Refundable

Privacy Addendum
We may use third-party service providers such as TripAdvisor to process your personal information on our behalf. For example, we may share some information about you with these third parties so that they can contact you directly by email (for example: to obtain post visit reviews about your experience).

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